What are the keys to improving job performance and satisfaction? In Social Psychology: Theories, Research, and Applications, Robert S. Feldman identifies key dimensions that influence your performance and satisfaction.
Five Key Job Dimensions
The key job dimensions are:
- Skill variety
- Task identity
- Task significance
Job Dimensions Explained
Feldman explains what the five key job dimensions are:
- Skill variety: the degree to which the job requires different skills underlying the activities that are part of the job.
- Task identity: the degree to which an individual produces a whole, identifiable unit of work (versus completion of a small unit which is not an identifiable final product).
- Task significance: the degree to which the job has an influence over others.
- Autonomy: the degree to which an individual holding a job is able to schedule his or her activities and decide on the particular procedures to be employed.
- Feedback: the extent to which clear, precise information about the effectiveness of performance is conveyed.
Higher Performance, Motivation and Satisfaction
Improving the job dimensions improves higher productivity, increases motivation and job satisfaction, high-quality performance and lower-levels of absenteeism and turnover. The following table is based on Hackman & Oldham (1976).
Summary Table of High Job Satifaction
Feldman includes a summary of table of high job satisfaction:
|Job Dimension||Psychological States||Outcomes|
|Meaningfulness of work||High motivation and satisfaction|
|Autonomy||Perceived responsibility||High-quality work|
|Feedback||Knowledge of results||Low absenteeism and turnover|
Key Take Aways
While I don't think the categories are a surprise, I like the precision and the mapping. If you're feeling a lack in the "Outcomes" column, check the corresponding "Job Dimension" column to see what the underlying issue might be.